The Work Happened, Did It Reach the 3PL Invoice?
Executive summary For a 3PL, operational volume does not automatically become profitable revenue. Receiving labor, special handling, relabeling, pallet work, storage changes, expedited orders, materials, and customer-specific services can all be performed without reaching the final invoice. Recent 3PL benchmark research identifies uncaptured charges and insufficient billing automation as growing challenges directly connected to profitability. […]
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