Author name: Eric Dahl

Agentic AI Is Coming to Distribution. Is Your Operation Ready?

For the past several years, most business conversations around AI have focused on what it can tell us. Summarize this report. Analyze this data. Forecast this demand. Answer this question. That phase is not over. But another one is beginning. The next generation of AI is increasingly being designed not only to produce information, but

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The Work Happened, Did It Reach the 3PL Invoice?

Executive summary For a 3PL, operational volume does not automatically become profitable revenue. Receiving labor, special handling, relabeling, pallet work, storage changes, expedited orders, materials, and customer-specific services can all be performed without reaching the final invoice. Recent 3PL benchmark research identifies uncaptured charges and insufficient billing automation as growing challenges directly connected to profitability.

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Distribution Summit 2026: Real Conversations, Practical Innovation, and the Future of Distribution

This past week, Sequoia Group welcomed customers, partners, and distribution leaders from across the country to Sandy, Utah, once again for the 2026 Distribution Summit, an event focused not just on technology, but on helping distributors navigate what comes next. As the distribution industry continues to evolve through automation, AI, compliance pressures, and changing customer

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What MODEX 2026 Actually Revealed About Warehouse Operations

Last week, the Sequoia Group team attended MODEX 2026 in Atlanta, one of the largest gatherings of supply chain, warehouse, and automation leaders in North America. MODEX is where the industry showcases what is possible. But more importantly, it reveals what is actually changing. Across keynote sessions, on-floor demonstrations, and conversations with operators and technology

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Inside the Infor SMB & Channel Summit 2026: What It Means for Distributors

Last week, the Sequoia Group team had the opportunity to attend the Infor SMB & Channel Summit in Atlanta, where partners, product leaders, and distribution-focused teams came together to align on what’s next for ERP, WMS, and supply chain technology. Events like this are less about announcements and more about direction. They provide a clearer view into

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Why So Many ERP and WMS Projects Fail in Distribution (And How to Avoid It)

Distribution leaders rarely wake up one morning and decide to replace their ERP or warehouse management system. More often, the decision arrives gradually. A warehouse begins experiencing higher exception rates.Inventory accuracy slips below acceptable thresholds.Reporting takes days instead of minutes.Labor costs climb while productivity stagnates. Eventually someone asks the uncomfortable question: Are our systems holding

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