Support

Support

For businesses that maneuver within the warehouse management system, a reliable 3PL is essential to their operational efficiency. Choosing which software solution to employ is not a decision made lightly, and the consultations, demonstrations, and money spent to get it up and running are considerable. This period of diligence and procurement feels even more costly, therefore, if the software suffers technical difficulties. This is why a competent support group is the backbone of any good business, and why Sequoia Group takes the pains to be the last word in online support.

Sequoia Group Online Support

For those who have a technical support issue they would like to bring up with one of our team members, they can begin the process here by submitting a support request. Each catalog that gets submitted will be logged in the client’s personal database, which they can access at any time to see the history of requests made and actions taken. Simply click the link below to get started.

Sequoia Teamviewer

Teamviewer is a piece of software that is used to remotely access computers with the aim of controlling and maintaining them. While it supports functionality with many different types of applications of varying sizes, TeamViewer has since become the remote support solution for most major corporations. Sequoia Group utilizes TeamViewer to ensure that it can provide maintenance to all of its clientele. The link below will provide you with a portal into TeamViewer so that we can take a closer look at your system, diagnose the problem, and prescribe the solution.

Customer Tools

Below you will find a directory of numerous tools that may be helpful.