Success Stories
At Sequoia Group, our number one priority is the satisfaction and success of our customers. Customer satisfaction comes not only from our solutions alone but our unparalleled attention to each unique need. Our vast third-party logistics expertise allows us to both customize robust solutions for our clients and maintain lasting relationships. Our customers know that they are valued and that any questions or concerns will be heard, answered and promptly resolved.
Restaurant & Store Equipment Co.
“I would consider them a great business partner.”
Needs:
Third-party logistics expertise
Organization of extensive paper trails
Solutions:
1-on-1 assistance and customer care
Robust digital archiving
Littlejohn, Inc.
“With Sequoia, we’ve come to know that there is a level of service that is unparalleled.”
Needs:
Emergency assistance
Technology and process upgrades
Solutions:
Unparalleled customer service
Powerful eCommerce capabilities
The Part Works
“They are very tech savvy, but they talk our language.”
Needs:
Customized approach
Continual support
Solutions:
Management expertise
Attention to detail and troubleshooting
Refrigeration Supply
“It helps having someone so quick on the other end of the phone that understands our problems.”
Needs:
Automated model and serial number process
Transaction management
Solutions:
3PL management expertise
ERP integrations
Contempo Tile
“They make us feel like we are the only ones.”
Needs:
Invested 3PL partner
Inventory management
Solutions:
Dedicated customer service
Intuitive digital document management
The Best Connection
“The good news about working with Sequoia is that we don’t have surprises.”
Needs:
Quality relationships
One-stop solution for all 3PL needs
Solutions:
Integrity- a fundamental Sequoia Group value
Robust resources all managed from a simple interface
Sequoia Group
“I would call the service level of Sequoia Group exceptional.”
Priority:
Quality customer care