Returns Acknowledgment Print (SOP810)

Using Reports

Use the Returns Acknowledgement Print program to print and reprint the returns acknowledgment. An acknowledgment is given to the customer and can be used as a returns packing slip or repair ticket. This program uses the invoice parameters in SO Document Print Control F/M to control the print formats.

You have the option to:

Returns Acknowledgment information includes: Item Number, Item Descriptions, Returned Quantity, Price and Unit of Measure, Extension, and Return disposition category.

Ü To print an alignment, select Print Options-->Print Alignment in graphical mode, or select A in character.

Field Descriptions

Use the following fields to print a returns acknowledgement:

1. Warehouse

Enter up to 20 two-character warehouse codes side by side to indicate the warehouse or warehouses for which documents are to be printed. Only valid warehouse codes are accepted. The program defaults to the warehouse assigned to the current terminal. Press F1 to default to ALL. Press F2 to search.

2.  Document Type

Select the document type to print: Acknowledgments, Repair Tickets, or Both. The program defaults to acknowledgments.

3. Print Line Status

Indicate whether to print all lines or any lines not yet printed

4. Document Number

Enter the document numbers to print or reprint. The entry must be a valid return document number. Press Enter (CR) to default to ALL order. REPRINT displays above the document number on all previously printed documents. Press F1 to default to ALL. Press F3 to back up to the previous document number and delete it.

See Also
Using Reports

Using print options

Using report templates

Viewing reports on screen (using the viewer)

Using reports and prints as audit trails