Keven has been the senior technical support representative since the inception of Sequoia Group, Inc. Keven has been writing computer software since 1983, professionally since 1988. He is very skilled in installing, training and supporting, and modifying the FACTS software system. Keven has been supporting FACTS since version 5 in 1989. He has written hundreds of custom programs to enhance the FACTS system as well as code which has been included in the base FACTS software distributed by Infor. Keven is proficient with inventory management and other distribution principles. He has installed single and multi-site systems from as small as 5 users to installations with hundreds of workstations.