Josh Coates joined Sequoia Group in 2013 and really enjoys his work. He is focused primarily on FACTS and UnForm, but also works with all aspects of FACTS and associated modules. He loves to work with people and resolving the issues they bring him. He works hard to make every situation better for those he serves by finding the very best solutions. He has worked with numerous customers to design and create the many varied solutions they have requested. He works to confirm that each enhancement is designed to make FACTS run more efficiently and effectively to best meet the needs of each customer he helps.