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| Sequoia Group, Inc. has a specialized team involved with each new system installation. Our team consists of the following talented individuals: | |
| • | Steven Fitt and Taylor Gifford for technology consulting and sales and marketing related issues |
| • | Jon Fitt and Kelly James for hardware and operating system installation, troubleshooting and support |
| • | Keven Harsh and Chris Kukuchka oversee large projects, updates and new releases of the software |
| • | Mark Hodgson for accounting consulting and telephone software support |
| • | Johnny Carson and Andrew Trumbo for implementation and training, procedural issues and telephone support |
| • | Diane Atwood and Dorothy Callister are available for Sequoia's customer service related issues. |
| All members of the technical support team are skilled in telephone support and are well versed in the technology involved in automating wholesale distributors. They use the latest available technology to make telephone support as efficient and effective as possible - from simple explanations over the phone, to attaching to and interactively controlling your terminal - in order to best resolve whatever issue comes up. | |
 |
Follow Team Sequoia's success in the annual MS150 Bike Tour, a 150 mile cycling event to raise money for the National Multiple Sclerosis Society. Come and join us in 2004! |
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© Sequoia Group, Inc. 2004