Entering vendor replacement information (to create the vendor replacement PO and return the goods to stock)

Note: this action is only available if Return to Vendor is Replacement and is not available for temporary items.

1. Click Sales Orders>Returns>Customer Returns Entry.
2. Create a new return or enter the return number.
3. Click Add and enter the item number
4. The Customer Returns Line Entry program is displayed.
5. Specify the customer return line item information. (Refer to the Entering customer return line item information for step-by-step instructions.)
6. In the Vendor Replacement Information section, specify the receiving warehouse.
7. The system displays the PO/Line# and PO Line Status. You can edit the PO/Line# value.
8. Click OK to display the Customer Returns Entry screen.
9. Refer to the Completing customer returns procedure to perform the CRS ending routine.