Frequently Asked Questions
What does ERP stand for?
ERP stands for Enterprise Resource Planning. It strives to integrate the management of all business functions across the organization into one software system.
What features are included in an ERP software solution?
- The system updates dynamic information on a real-time basis.
- There is one database for all applications of the business.
- The database looks, feels, and works in a similar manner in each module.
- There is no need to have a large IT department in order to operate the system.
What aspects of my business would be covered?
Nearly every part of your business can be managed in an ERP system, including:
- accounting
- billing
- customer service
- data management
- finance
- human resources
- inventory
- manufacturing
- project management
- purchasing
- sales tracking
Does the system work with multiple business locations?
Absolutely. As your business grows, the software is capable of meeting those demands. In fact, the Infor software can make the transition easier for your new locations as they go live.
What services does Sequoia Group provide?
Your company will meet with one of our consultants to help you determine which Infor software package is right for your company. After a detailed assessment, Sequoia group will customize the Infor software to meet your specific needs. When the software is installed, you will have access to our customer support team.
What if I have questions about how to use the software?
Please contact us! We are here to help. Our business hours are from 8:00 am to 5:00 pm mountain time.
What if I have a problem in the middle of the night?
We have resources available to help you 24/7 with your urgent, unexpected needs.
